We're so sure you will like Arkeia Products we offer a test drive of any of our products that comes complete with thirty (30) days of installation support.
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FAQ |
Arkeia Software offers two levels of technical support to our valuable customers, end-users and partners allowing you to choose the best solution for your environment. Arkeia provides a number of Online Resources to give you quick access to the information you need.
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If you have a technical question, it's likely you'll discover the answer in Arkeia's extensive FAQ section. The Arkeia knowledge base is another resource for Self Help and non-support subscribers.
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| Documentation |
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Compatibility |
| Product user manuals, release notes, glossary of terms and other technical resources are available online for your convenience.
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Arkeia solutions support almost all tape drives, libraries, a wide range of tape and disc based systems and a number of NAS devices. An exhaustive list of supported products and a detailed description of each item is continuously updated and maintained online for your convenience. |
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| User Mailing List |
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Product Updates |
The Arkeia user community often have interesting ideas about networking, backup strategy and other storage related items. We encourage knowledge sharing by maintaining an online User Mailing List.
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Arkeia is constantly working to improve our products so check back frequently for product updates to be sure you have the latest version of your Arkeia Solution.
Check the release Change Log.
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| Technical Support Information |
| If you require technical assistance, please choose one of our available support programs.
If your questions have not been answered by our available online resource, please contact one of our Arkeia Support Engineers. |
