Arkeia Software is looking for innovators and leaders who enjoy working in a fast-pace, entrepreneurial environment. Arkeia is a pre-IPO software company with headquarters in Carlsbad, California and Paris, France. More than 5,000 enterprise customers have adopted Arkeia's innovative data protection software in more than 50 countries since 1997.

Arkeia offers a competitive benefits package and an outstanding work environment.
If you are ready to join an innovative team of passionate technology professionals, take a look at the current list of career opportunities available.

• Pre-Sales Systems Engineer
• Inside Sales
• Technical Support Representative

The new Pre-Sales Systems Engineer position is responsible for providing technical sales support to the regional sales team. This includes providing expert consulting in analyzing a client's requirements, recommending Arkeia's solutions, implementing those solutions, optimizing performance and training customers & partners. This position reports to the VP of Sales and has outstanding growth potential.

Major Responsibilities:

• Provide pre-sales technical support for Arkeia's family of data protection software.

• Articulate and evangelize Arkeia's technical differentiators and core value proposition.

• Participate in customer forums, trade shows, seminars and other sales-related activities.

• Perform system troubleshooting using standard tools and procedures, problem isolation, and laboratory reproduction for customer-related issues. This may be either at the customer's site or at a remote location (such as Arkeia's offices).

• Computer skills (Word, Excel, and Outlook)

• Previous sales experience a plus

Qualifications:

• Linux and/or Unix System Administrator expertise.

• Emphatic take charge, start-up company attitude.

• Strong customer relations skills and problem solving skills.

• Strong written, oral and presentation skills.

• Travel as necessary (25%-50%) in direct support of Arkeia sales efforts.

Technical experience in the following areas is a plus:

• Storage and/or data protection

• UNIX / Linux systems administration

• NAS / SAN

• Customer training

• Project management experience in solution development, system implementation and consulting is a plus.

• Able to think outside the box

Arkeia offers a competitive benefits package and an outstanding work environment. Compensation is competitive and commensurate with experience. EOE

Please email your cover letter, resume and salary requirements in confidence to jobs@arkeia.com. Please include "Pre-Sales Systems Engineer" in the subject line of your submission.

We are looking for a few part-time team members to join us to help handle the rising demand for our services.

Job Qualifications:

• Energetic, self-driven, and enthusiastic attitude

• Strong communication skills

• Enjoy selling and building relationships over the phone

• Computer skills (Word, Excel, and Outlook)

• Previous sales experience a plus

Job Responsibility :

• Take/make inbound/outbound calls via various marketing channels

• Provide excellent customer service

• 100% follow through all good leads until closing
• Meet required performance goals

Applicants for this position:

• Out-going and have a passion for selling

• Have a "can-do" attitude

• Have awesome phone skills/people skills

• Highly organized and detail oriented

• Must have excellent listening skills

• Excellent written and verbal communication skills

• Able to think outside the box

We will provide full training to transit your selling skills to our business.

Arkeia offers a competitive benefits package and an outstanding work environment. Compensation is competitive and commensurate with experience. EOE

Please email your cover letter, resume and salary requirements in confidence to jobs@arkeia.com. Please include "Inside Sales Representative" in the subject line of your submission.

We have an exciting position as a Technical Support Representative.

The Technical Support Representative we seek will:

• provide quality customer service and Level 2 technical support on Arkeia product
• be assigned to multiple phone queues and may support more than one product
• test and escalate issues to senior team members
• have some autonomy
• be required to spend up to 20% of time in travel

Applicants for this position:

• Must have 2+ years of experience supporting technical applications or software
• Must have excellent knowledge of Linux and TCP/IP Network configuration
• Must have excellent knowledge of Microsoft Windows 2000 and Exchange 2000
• Must have excellent customer service orientation
• Must have excellent listening skills
• Must be able to communicate effectively in English, both verbally and in writing, and convey complex or technical issues to a wide audience
• Must have a relevant technical certificate or degree or equivalent job experience
• Lotus notes, DB2 or Oracle knowledge is a plus

Arkeia offers a competitive benefits package and an outstanding work environment. Compensation is competitive and commensurate with experience. EOE

Please email your cover letter, resume and salary requirements in confidence to jobs@arkeia.com. Please include "Technical Support Representative" in the subject line of your submission.

Job opportunities at our European headquarters, based in Paris, France are available here.